Check in/out Information
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Arrival/ Check-In
Check-In Procedures
- Sign for your room key
- Sign the check-in roster
- Receive parking passes (if any)
- Receive linen (if provided)
- Receive a meal card (if provided)
Parking
Parking for overnight guests is available in lot P27, located adjacent to our complex. Each car must register through the provided QR code. The number of parking passes required must be arranged at least 30 days prior to your arrival. Parking passes will be distributed during check-in.
Early Check-In Information
If no other group is scheduled to check in on your designated arrival date, early check-in may be possible. To avoid a full day charge for early check-in, you must complete the check-in within the prearranged time frame on the scheduled date. Billing will be based on the dates indicated in the license agreement, and adjustments will not be made for late check-ins. Arrangements for early check-in must be made at least 30 days in advance and are subject to availability.
No Shows
Billing for groups is based on the confirmed count in the license agreement. If fewer participants than confirmed arrive, the group is charged the full rate for all confirmed bed spaces for the first night; subsequent nights are adjusted to reflect actual occupancy. Financial adjustments for no-shows or late arrivals are not issued for the first night’s charges.
Departure/ Check-Out
Check-Out Procedures
To ensure the facilities are ready for the next group, check-out must be completed by 10:00 AM. The check-out location will be specified by your advisor. Groups must specify a specific time period for their check-in and check-out in advance. All procedures, including time and location, will be confirmed and discussed with you. All guests must complete check-out during the group’s designated time. Improper check-out fees of $50.00 will be charged to guests who do not sign out and return keys.
Before checking out, please:
- Close and secure windows
- Remove items from the microwave and fridge, wipe them clean, and leave them plugged in and on
- Remove all trash and trash bags from the room
- Remove all personal belongings from the room
- Turn off the lights and close the door as you leave
- Bring linen items (if provided) to the check-out area (charges apply for missing linen)
- Return any rearranged furniture to its original setup
During check-out, take your key and meal card to the specified location. Each person must individually return their materials and sign the check-out roster. Your key, meal card, and linen will be inventoried after check-out. Individuals must sign for themselves.
Early/Late Check-Out
If you need to check out early, you must do so in person at the 24-Hour Atrium Service Desk. If no other group is scheduled to check in on your designated departure date, early check-out may be possible. Groups must check out during the prearranged time period to avoid a full day charge per person. Billing will be based on the dates indicated in the license agreement, and adjustments will not be made for late check-ins. Arrangements for early check-out must be made at least 30 days in advance and are subject to availability.
During early check-out, take your key and meal card to the 24-hour service desk. Each person must individually return their materials and sign the check-out roster. Your key, meal card, and linen will be inventoried after check-out. Individuals must sign for themselves.
